BCNB appoints Customer Service Center director

by David Reed

January 26,2008

Boone County National Bank has appointed Marybeth Gillum as director of the Central Bancompany Customer Service Center. The center manages all incoming calls for the company's 13 community banks. Gillum manages 45 employees including those who serve as the company's online banking service center.

Gillum has been in the customer service field for more than 10 years. She was consumer relations manager for Salton, Inc. before being promoted in 2006 to director of human resources.

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